Calling Features

Articles

Set up personalised voicemail greetings, email delivery, and AI transcription for your number.

Route incoming calls through a group of lines in sequence until someone answers.

Ring multiple phones or numbers at the same time when a call comes in.

Assign short dial codes to your most-called numbers for faster dialling.

Automatically record calls and generate text transcriptions using AI.

Park a live call to a shared slot so it can be picked up from another phone.

Set the correct time zone for your account to ensure accurate scheduling and call routing.

Define your business hours and after-hours periods to control how calls are handled.

Configure SIP peering between your PBX and SIPcity’s network.

Send incoming calls to a different number based on your availability or schedule.