Simultaneous Ring

Simultaneous Ring lets you ring up to ten numbers at once on your main number. For example, combine it with Time Schedules to direct calls to a weekend or holiday schedule.

For more complex call flows, also review Forwarding, Call Queuing, or Auto Attendant.

Set up Simultaneous Ring

1. Select Switchboard > Inbound.

2. Select Simultaneous Ring.

Configuration options

• Number: The number that will ring simultaneously with your main line.

• Active: Choose a schedule for when this rule applies. Options include All Times, During Work Hours, Outside Work Hours, During Available Hours, Outside Available Hours, During User-Defined Hours, and Outside User-Defined Hours. See Time Schedules for more details.

• Hunt Mode: Enable to ignore Caller Busy, Voicemail, and Call Forwarding.

• Ring Delay: Number of seconds before the simultaneous ring begins. Set to 0 to ring immediately.

Click Save to update settings.

Ring duration and voicemail

Note: The ringing duration is determined by your Voicemail Service settings, even if voicemail is disabled.

To increase the ringing duration:

1. Select Switchboard > your number > Inbound.

2. Select Voicemail Service.

3. Adjust the voicemail answer timeout.

4. Toggle the voicemail service off if not needed.

5. Click Save.