What is a Cloud PBX?
And why do we need it?
Historically, a PBX was a physical box, usually placed on your wall in a backroom somewhere that only technicians were allowed to touch and it was used to connect your phones, set up extensions, hunt groups, voicemail and more.
Now we have this service available wholly online as your virtual communication system, or your virtual business phone system. Because of that, there is no more on-premise boxes and technicians on call. A non-technical administrator can login and easily set up everything.
Connected to your VoIP Calling account, a Cloud PBX is the perfect communication system for Small to Medium Business.