Track all activity across users, queues, and devices—complete with call details, recordings, and transcriptions.
Call & Voicemail Activity gives you a full, synced view of your communications across SIPcity. See who called, when they called, which device or queue was used, and quickly access voicemail, call recordings, and AI-powered transcriptions. Activity is fully shared between devices—if you check a missed call on mobile, it’s marked as read on your desktop too. Whether it’s a direct call or one routed through a call queue, everything is logged clearly and in real time.
Keep uncovering the myriad layers of functionality our app has to offer, unveiling a realm of features crafted to enhance your experience.
It’s easy to manage your outbound call settings from anywhere. SIPcity Cloud PBX is quick to set up Caller ID and Privacy as well as setting PIN codes for restricting calls.
The features available in a fixed wire PBX are now available online so you can make the changes yourself without the need to call in an expensive engineer or consultant. Using simple and easy to use web based tools you can configure your outbound call settings yourself.
Check your Cloud PBX account any time, from anywhere, to see how your business is communicating. You can quickly check your balance, add credit to your account, configure auto top-ups, view your bills and change your plan.
This and many more Cloud PBX features are available with a SIPcity plan. Get in touch with us today and one of our sales specialists will reach out to you.
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