Reply to customers together using a shared mobile number—so nothing gets missed and everyone stays in sync.
Shared SMS lets your whole team send and receive text messages using a single 04 Australian mobile VoIP number. Instead of separate inboxes and fragmented conversations, all replies happen in one central thread—visible to everyone on your team. It’s perfect for managing customer support, sales follow-ups, and field operations without losing track of the conversation. To enable this feature, you’ll need a SIPcity-issued 04 mobile number.
Keep uncovering the myriad layers of functionality our app has to offer, unveiling a realm of features crafted to enhance your experience.
It’s easy to manage your outbound call settings from anywhere. SIPcity Cloud PBX is quick to set up Caller ID and Privacy as well as setting PIN codes for restricting calls.
The features available in a fixed wire PBX are now available online so you can make the changes yourself without the need to call in an expensive engineer or consultant. Using simple and easy to use web based tools you can configure your outbound call settings yourself.
Check your Cloud PBX account any time, from anywhere, to see how your business is communicating. You can quickly check your balance, add credit to your account, configure auto top-ups, view your bills and change your plan.
This and many more Cloud PBX features are available with a SIPcity plan. Get in touch with us today and one of our sales specialists will reach out to you.
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