FEATURES

Auto Attendant

Answer every businesscall professionally with automatic greetings

Customize your greeting to welcome and direct your customers.

What is a Custom Main Greeting?

A custom greeting lets you create a personalised, pre-recorded welcome message for callers reaching your phone system. For example, your greeting could say "G'day, thanks for calling ABC Company. Dan and the team look forward to your call." With SIPcity's Cloud PBX, you can easily upload high-quality custom greetings through the online Switchboard. The great thing about custom greetings is that you can play the message then move straight to other features like a call queue or voicemail. So it lets you brand the caller experience with your personal greeting upfront. Then the call flow can continue seamlessly. Custom greetings give your business a professional feel without having complex auto attendant menus. Personalise your caller greetings and streamline call handling with SIPcity Cloud PBX.

Why should my business have a customised phone greeting?

Keep uncovering the myriad layers of functionality our app has to offer, unveiling a realm of features crafted to enhance your experience.

Resources

Setup your Outbound calls

It’s easy to manage your outbound call settings from anywhere. SIPcity Cloud PBX is quick to set up Caller ID and Privacy as well as setting PIN codes for restricting calls.

Edit settings for calls you make

The features available in a fixed wire PBX are now available online so you can make the changes yourself without the need to call in an expensive engineer or consultant. Using simple and easy to use web based tools you can configure your outbound call settings yourself.

Add numbers to your account

Add phone and fax numbers to your account easily from inside your account. You select the region for the numbers and they are available straight away for you to set up with the Cloud PBX Australia features. You can contact us to add 100 number blocks or special 1300 or 1800 numbers to your account.

View your call records

Every call that is made, whether it’s inbound or outbound is logged in the Call Data Records (CDR). You can view this information online or you can export this as a *.csv file to create your own reports.

You’re in control with your Cloud PBX

Check your Cloud PBX account any time, from anywhere, to see how your business is communicating. You can quickly check your balance, add credit to your account, configure auto top-ups, view your bills and change your plan.

Try SIPcity for free!

There's a SIPcity plan for you

This and many more Cloud PBX features are available with a SIPcity plan.
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