FEATURES

Call Details

Keep track of your business calls

Gain comprehensive insights into your business communication by utilizing the extensive call-tracking metrics from SIPcity.

What is in the Call Details (CDR)?

Call details refer to the specific information captured and recorded about each business phone call that has been made. These details provide a comprehensive record of various aspects of the call, including its duration, participants, timestamps, call quality, and other relevant data. Call details are stored in call logs or call detail records (CDRs) for future reference, analysis, and reporting purposes.

What do I see in the CDR?

Keep uncovering the myriad layers of functionality our app has to offer, unveiling a realm of features crafted to enhance your experience.

Resources

Setup your Outbound calls

It’s easy to manage your outbound call settings from anywhere. SIPcity Cloud PBX is quick to set up Caller ID and Privacy as well as setting PIN codes for restricting calls.

Edit settings for calls you make

The features available in a fixed wire PBX are now available online so you can make the changes yourself without the need to call in an expensive engineer or consultant. Using simple and easy to use web based tools you can configure your outbound call settings yourself.

Add numbers to your account

Add phone and fax numbers to your account easily from inside your account. You select the region for the numbers and they are available straight away for you to set up with the Cloud PBX Australia features. You can contact us to add 100 number blocks or special 1300 or 1800 numbers to your account.

View your call records

Every call that is made, whether it’s inbound or outbound is logged in the Call Data Records (CDR). You can view this information online or you can export this as a *.csv file to create your own reports.

You’re in control with your Cloud PBX

Check your Cloud PBX account any time, from anywhere, to see how your business is communicating. You can quickly check your balance, add credit to your account, configure auto top-ups, view your bills and change your plan.

Try SIPcity for free!

There's a SIPcity plan for you

This and many more Cloud PBX features are available with a SIPcity plan.
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