VoIP Blog, News and Updates

An old rotary phone next to a plaque that reads “Telstra Business Voice” and a modern, VoIP-enabled desk phone next to a plaque with SIPcity's logo.
Understanding Telstra’s Current Business Voice Landscape
Telstra’s business voice options have become complex and enterprise-focused. Discover how SIPcity delivers a simpler, specialist Telstra business voice alternative that works seamlessly over existing Telstra internet.
SIPcity Voice with Aussie Broadband
Australian businesses increasingly separate internet and voice providers. Learn why pairing Aussie Broadband internet with SIPcity’s specialist business voice delivers better reliability, features, and expert support.
Optus Loop vs SIPcity
SIPcity’s Cloud Connect plan outperforms Optus Loop on price, features, and flexibility, delivering Australian-built VoIP, UCaaS, and support without contracts or enterprise licensing complexity.
An Australian businesswoman posing in her flower shop, happy with using Hubspot.
HubSpot CRM Benefits for Australian Businesses
HubSpot CRM goes beyond contact management. Learn how Australian businesses use HubSpot with SIPcity’s VoIP and Cloud PBX to improve visibility, collaboration, and customer experience.
Elevate Your Hubspot Experience with SIPcity VoIP
HubSpot CRM VoIP integration helps Australian businesses centralise calls, automate logging, and gain deeper customer insights. Learn how SIPcity turns HubSpot into a powerful communication and growth platform.
Mastering Team Text Messaging for Customer Excellence
Team text messaging transforms customer service by enabling shared conversations, faster responses, and consistent communication. Learn how Australian businesses use SIPcity to collaborate professionally on customer SMS.
Shared SMS numbers allow your team to coordinate responses to customers.
Shared SMS Service: Professional Team Messaging
SIPcity’s shared SMS service lets Australian teams send and receive texts from one business number, enabling true collaboration, searchable history, and professional customer messaging via VoIP.
Effective means of communication are essential for community workers.
Communication Challenges for Community Providers
Community providers face growing communication challenges. Learn how reliable, secure, and centralised communications improve client trust, compliance, and team coordination—without adding complexity.
Map of Australia with arrows across the middle, symbolising relocation (people and companies moving across the land).
2025 Relocation Trends Australia
Business relocation trends in Australia are shifting fast. From regional moves to sustainability and hybrid work, here’s how companies are rethinking where, and how, they operate in 2025.