VoIP Blog, News and Updates

Elevate Your Hubspot Experience with SIPcity VoIP
HubSpot CRM VoIP integration helps Australian businesses centralise calls, automate logging, and gain deeper customer insights. Learn how SIPcity turns HubSpot into a powerful communication and growth platform.
Team Text Messaging
Team text messaging transforms customer service by enabling shared conversations, faster responses, and consistent communication. Learn how Australian businesses use SIPcity to collaborate professionally on customer SMS.
Shared SMS numbers allow your team to coordinate responses to customers.
Shared SMS Service: Professional Team Messaging
SIPcity’s shared SMS service lets Australian teams send and receive texts from one business number, enabling true collaboration, searchable history, and professional customer messaging via VoIP.
Effective means of communication are essential for community workers.
Communication Challenges for Community Providers
Community providers face growing communication challenges. Learn how reliable, secure, and centralised communications improve client trust, compliance, and team coordination—without adding complexity.
Map of Australia with arrows across the middle, symbolising relocation (people and companies moving across the land).
2025 Relocation Trends Australia
Community workers of the NDIS face challenges when communicating with the programme's participants.
Communication Technology Challenges for Community Providers in 2025
Enhancing Business Communication with Shared SMS in Australia
Texting a customer from a single company mobile phone number.
Finding the Right Team Messaging Solutions for Customer Communication
Shared SMS is the ultimate team collaboration tool to ensure a unified voice.
Team SMS Communication