Account and Service Cancellation
For all SIPcity calling plans and bundles, these are on a month-by-month pre-paid basis, so no early termination or cancellation fees apply.
- Any service or account cancellations will take effect on your bill anniversary date.
- No refunds will be given for payments applied to the account.
- Any remaining account credits on the date will be lost if you cancel.
In order to terminate your service or account in full, you must complete the online account Cancellation Form. Termination will not take effect until the end of your current prepaid month.