Elevate Your MS Teams Experience with SIPcity’s Direct Routing
In today’s competitive environment, streamlining communication is crucial. Microsoft Teams stands as a popular choice for businesses. Nevertheless, SIPcity takes it a step further with Direct Routing.
What is Direct Routing?
Simply put, it integrates your existing telecommunications carrier into MS Teams for making phone calls. As a result, it offers a unified platform for real-time communications.
What sets Direct Routing apart is its ability to connect to your preferred VoIP provider, like SIPcity. You can leverage your current telephony infrastructure within the MS Teams interface. Moreover, the integration happens via a specific PSTN (Public Switched Telephone Network) connection. This eliminates the complexity of physical infrastructure and streamlines site monitoring and PSTN voice sessions.
How Does Direct Routing Work?
Three components are essential: the VoIP provider, MS Teams, and a Session Border Controller (SBC). Your VoIP provider manages the PSTN network for call connectivity. MS Teams routes calls through this network, acting as a complete phone system. Meanwhile, SBC bridges the gap between MS Teams and the VoIP provider, ensuring secure and reliable communication.
Here’s where SIPcity shines. Instead of relying on Microsoft’s network, you can opt for SIPcity’s Direct Routing service.
Why Should You Consider Direct Routing?
The benefits are compelling.
Firstly, it offers a unified communication platform. MS Teams is well-known for its messaging, audio and video conferencing, file sharing, and collaboration features. By integrating SIPcity’s Direct Routing, you’re augmenting MS Teams into a powerful communication hub. Everything you need is right there – no more shuffling between platforms.
Additionally, SIPcity allows you to utilise your existing telephony infrastructure. Whether it’s a PBX system or a direct SIP trunk, there’s no need for new hardware. Consequently, it saves you time and resources.
Speaking of saving, Direct Routing with SIPcity is cost-effective. By consolidating communication into one platform, you reduce reliance on multiple systems. Hence, operational and maintenance costs take a dive.
Another plus is the flexibility and scalability. SIPcity’s Direct Routing isn’t bound by vendor constraints. It’s adaptable to your business needs, whether scaling up or down.
What’s more, the service is not limited by geography. This is a boon for global businesses that need to remain connected without dreading international call charges.
Cost Savings
In contrast, Microsoft’s calling plans are somewhat restrictive in international coverage. Not to mention, the customer service may not meet your expectations.
SIPcity steps up where others need to catch up. It boasts many Cloud PBX features like Auto Attendant, Call Queuing, Voicemail to email and more. Furthermore, its secure and user-friendly platform is a breeze to set up.
For peace of mind, SIPcity’s expert support team is always ready to assist. With SIPcity, you’re not just adopting a service; you’re embracing a partnership that aims to propel your business communication to new heights.
Final Take
With its impressive suite of Cloud PBX features including desktop and mobile soft phone, cost-efficiency, and outstanding support, SIPcity’s Direct Routing is the cog that turns Microsoft Teams into an all-encompassing communication platform. It’s not just about making calls; it’s about enhancing connectivity, collaboration, and productivity across the board.
If your business demands unparalleled communication capabilities, SIPcity’s Direct Routing for Microsoft Teams is the quintessential choice. So, take the leap and gear up for a communication experience like no other.