Simultaneous Ring lets you ring up to ten numbers at once on your main number. For example, combine it with Time Schedules to direct calls to a weekend or holiday schedule.
For more complex call flows, also review Forwarding, Call Queuing, or Auto Attendant.
Set up Simultaneous Ring
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Select Switchboard > Inbound.
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Select Simultaneous Ring.
Configuration options
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Number: The number that will ring simultaneously with your main line.
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Active: Choose a schedule for when this rule applies. Options include All Times, During Work Hours, Outside Work Hours, During Available Hours, Outside Available Hours, During User-Defined Hours, and Outside User-Defined Hours. See Time Schedules for more details.
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Hunt Mode: Enable to ignore Caller Busy, Voicemail, and Call Forwarding.
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Ring Delay: Number of seconds before the simultaneous ring begins. Set to 0 to ring immediately.
Click Save to update settings.
Ring duration and voicemail
Note: The ringing duration is determined by your Voicemail Service settings, even if voicemail is disabled.
To increase the ringing duration:
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Select Switchboard > your number > Inbound.
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Select Voicemail Service.
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Adjust the voicemail answer timeout.
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Toggle the voicemail service off if not needed.
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Click Save.