Got a sec? Want to start using a 1800 number to skyrocket your customer service?

At SIPcity, we know a professional 1800 number makes customers take your business more seriously. Getting set up with us is a breeze so you can swiftly start closing more deals.

Bring us your existing 1800 number or get a brand new one. Our talented team seamlessly handles the transition and provides exceptional ongoing assistance. Take your enterprise to new heights with our cutting-edge SIP technology and stellar 1800 numbers. Partner with SIPcity and accelerate your success starting today!

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How to get started?

SIPcity makes it easy for you to get started with your toll-free number straight away.

  1. Pick your toll-free number​​
    Grab an easy to remember toll-free number randomly from our available range, or get a Smartnumber from the ACMA Numbering System if you want something specific. Smartnumbers start from $250.
  2. Set up your apps and phones.​​
    We’ll help you get your new toll-free number set up on our Cloud PBX and on your mobile with the MySIPcity app, or straight to your desk phone. You can personalise features and settings so it works just how you need it to.

Why choose a 1800 number?

When clients can ring your 1800 toll-free, they feel appreciated. This breeds loyalty and satisfaction.
Use your new 1800 number on websites, signs, packaging. Conveys your business is bonafide and going places.
SIPcity forwards 1800 calls to any destination - office, mobile, home. Never fumble that call from a potential buyer.
Fantastic news - SIPcity offers affordable 1800 number plans even for upstart enterprises. Seriously good value.
Ready to make your business more accessible and respected? Chat to SIPcity today to activate your new easy-to-remember toll-free 1800 number!

local number Gold Coast - area code 07

How a 1800 Toll-Free Number Can Boost Your Business

There's some simple reasons why a 1800 toll free number is a great asset for your business. Here's a few to get you thinking!

  1. First-Class Service - When clients can call you at no cost to them, it shows you prioritize great service. A 1800 number says you're eager to answer questions and assist, building goodwill with every interaction.
  2. Stand Out from the Crowd - Use a 1800 number in your ads and clients instantly recognize your business is reputable and successful enough to afford a dedicated toll-free line. It's an easy way to get prospects' attention.
  3. Always Stay Connected - Unlike landlines, virtual phone services let you take calls on your 1800 number anywhere. Forward it to your mobile, home office, warehouse - wherever you need to be to keep business flowing smoothly.
  4. SIPcity makes it simple and affordable to implement a 1800 number and take your customer service to the next level. Let us help you better connect with and care for clients today!

local number Gold Coast - area code 07

How a 1800 Toll-Free Number Can Boost Your Business

Create your own custom Greeting​

You can easily record your own custom phone greeting for your business to:​

  • Welcome and direct your customers automatically.
  • Let callers know whenever you’re available or away.
  • Enhance your small business image with a professional introduction.
  • Get your recording done instantly.
  • Change your recording at any time.
  • Save on professional recording costs.

Get a Professionally Recorded Greeting​

Let our professional Voice Talent record a high-end business greeting tailored for you.​

  • Select the voiceover artist you want, along with the tone that’s right for your business.
  • Include background music.
  • Fast turn-around.
  • Free samples for recordings over 1 minute.
  • Polished telephone audio for all professional businesses.

Professional Audio Recording

Make your first impressions last with professionally recorded On Hold Messages and IVR Prompts.

Try it now

Embrace the Future of Communication!

Unlock a world of possibilities with SIPcity’s cloud communication solutions. Keep your team connected no matter where they are, harnessing features like calls, video conferencing, and unified messaging. Experience business telephony with SIPcity, taking the first step towards more efficient and effective communication.
Start calling today!

Frequently Asked Questions

The main difference between a 1800 and 1300 number is how the calls are charged. Calls made to 1800 numbers are free for the caller no matter where they are in the country, and 1300 numbers are charged to both the caller and the business.
Yes. Transferring your 1800 toll-free number from another carrier is easy. We can help you port your number to us by phone or you can reach us online here.
Yes. It is common for businesses to use more than one 1800 number. Getting a 1800 inbound number gives you access to all SIPcity's features, including incoming call records, which is helpful for tracking marketing campaigns and advertising.

Are you ready to get on board with SIPcity?

Faxing for modern times.

Send and receive faxes from our Virtual Fax service using only your email, no machines required. Pricing from $10/month.

Get a Virtual Fax number

Going global is easy.

Have a local presence abroad. SIPcity can get you numbers in most international destinations. NZ, USA, UK, and Canada from $5.00/month. 

Explore international numbers

Take your numbers on the go.

Your business numbers can now follow you everywhere with the MySIPcity smartphone app. Available for iOS & Android devices.

Download the app

Your 1800 number, done right.

Thousands from businesses across Australia trust SIPcity to handle their inbound calls with clarity, reliability, and zero fuss. Whether you’re starting fresh or bringing your existing number over, we’ll help you get set up fast, with support that cares every step of the way.

Why wait?

  • Keep your number or get a new one instantly
  • Set up call routing, voicemail, and IVR in minutes
  • Unlock better value with plans made for Australian businesses

Let’s make your 1800 number work harder.

SIPcity

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