Make calls with Teams seamlessly, without the high costs

Let your business continue using the collaboration tools you love, while we handle the calling.

Woman using laptop against a Microsoft Teams Phone backdrop.

The best of both worlds

Low latency for calling

Our Australia-based network provides the low latency¹ you expect from calling: no more local calls taking trips abroad.
Map of Australia showing two people across the country talking with a low latency.

Fits your business needs

Take back control of calling, mix-and-matching Teams Phone users² with regular desk phones, legacy systems, and more.

Setup and support made simple

Easy setup for your IT team with step-by-step instructions, personalised support included—no faceless chatbots here.

User interface of Microsoft Teams in a video conference.

Stay connected anywhere with the tools you know

Keep using Microsoft Teams the way you love, now with the ability to make and receive calls using SIPcity’s Australia-based network. Whether you’re in the office, on the go, or working remotely, use the native Teams dialer and mobile app to keep your team seamlessly connected.

Collaboration stays simple—meetings, video calls, and messaging stay within the familiar Teams environment, so your workflow is never disrupted.

Flexibility to fit your business needs

SIPcity’s Direct Routing gives your business the ultimate flexibility to build a solution that works for you. Whether you’re using Teams Phone for some users while keeping others on desk phones or integrating with analogue and legacy systems, we ensure everything works together effortlessly.

Our service bridges the gap between modern Teams capabilities and your existing infrastructure, so you can adapt at your own pace, without having to bring everyone onboard with expensive licences from Microsoft.

Setup and support made simple

SIPcity makes managing your calling solution effortless. Your IT team oversees phone numbers seamlessly through SIPcity’s intuitive Cloud PBX, while assigning and managing Microsoft Teams numbers directly through the Teams admin interface. This dual approach keeps everything organised and ensures your business maintains full control over its calling setup.

Our guided setup process includes step-by-step instructions, making it simple to get started, and our support team is always on hand to assist. Say goodbye to frustrating chatbots—when you need help, you’ll connect with real experts who understand your business and deliver the reliable support you can trust.

SIPcity icon
Microsoft Teams icon

Ready to migrate to Direct Routing?

Learn how much you can save when choosing SIPcity as your Teams Phone PSTN.
Get in touch with us today and one of our sales specialists will reach out to you.

See what our customers are saying

  • Smart Technology
  • Plantneeds
  • Ray White
  • Preshafood
  • Beaconhills College
  • SBX Business Brokers
  • Crystal Productions
  • Townhouse Motel Cowra
  • Frater Consulting Services
  • Alfresco Spaces

1. Latency varies due to factors like network conditions, location, and system traffic. Performance is not guaranteed. 2. Direct Routing requires a Teams Phone licence for each user. Microsoft Teams is a trademark of Microsoft Corporation, registered in the US and other countries. All rights reserved.

Interested in Direct Routing?

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