SIPcity & LiveAgent

Seamless communication meets exceptional customer support. Integrate SIPcity with LiveAgent for unparalleled efficiency and connectivity. Stay connected with your team and your customers. Merge SIPcity’s robust VoIP capabilities with LiveAgent’s comprehensive support desk. Enjoy streamlined communications, from calls to chat, all in one interface.

LiveAgent

Get calls from your customers,
as easy as a click

Enable visitors and customers seeking to contact Support to quickly and easily reach you with a Call button on your website, powered by SIPcity’s calling network, and going directly to your LiveAgent Call Center.
graphic integration sipcity
graphic integration sipcity

Smart call distribution so you never lose track of support tickets

Distribute calls based on availability and the expertise of your agents, and gain valuable insights into your support operations with advanced analytics from LiveAgent.

Connect LiveAgent to your business phone system.

Your support team already lives inside LiveAgent, managing tickets, chats, and customer requests. But when calls happen outside your help desk, context gets lost and reporting becomes harder than it needs to be.

SIPcity integrates with LiveAgent to bring professional VoIP calling directly into your support workflow. Agents can make and receive calls using business numbers, while call activity is captured alongside customer interactions. The result is a clearer support history, better visibility across your team, and a more consistent experience for your customers.

What can you expect?

  • We’ll explain how the integration works in real-world support environments
  • A practical demo: see how calls connect to customer records and tickets
  • Straightforward onboarding: from setup to number porting, you’ll know what’s required

Ready to streamline your support communications?

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