Seamless communication meets exceptional customer support. Integrate SIPcity with LiveAgent for unparalleled efficiency and connectivity. Stay connected with your team and your customers. Merge SIPcity’s robust VoIP capabilities with LiveAgent’s comprehensive support desk. Enjoy streamlined communications, from calls to chat, all in one interface.
Distribute calls based on availability and the expertise of your agents, and gain valuable insights into your support operations with advanced analytics from LiveAgent.
Your support team already lives inside LiveAgent, managing tickets, chats, and customer requests. But when calls happen outside your help desk, context gets lost and reporting becomes harder than it needs to be.
SIPcity integrates with LiveAgent to bring professional VoIP calling directly into your support workflow. Agents can make and receive calls using business numbers, while call activity is captured alongside customer interactions. The result is a clearer support history, better visibility across your team, and a more consistent experience for your customers.
Ready to streamline your support communications?