The SIPCity Overview page provides a snapshot of your account, including billing, plan and usage information, phone numbers, calls, and common account actions.
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The Overview page is the main dashboard for your SIPCity account and the first screen displayed when you sign in. It provides a summary of your account status, billing information, plan and usage, and recent activity.
Use the Overview page to quickly review key account information and access frequently used actions.
Account header
The account header at the top of the page displays:
Account name — The name of your account, along with a status indicator showing whether the account is active.
Account number — Your account number.
Created date — The date your account was created.
Next bill — The date of your next scheduled bill.
Summary cards
The upper section of the Overview page contains four summary cards.
Account balance
The Account balance card displays the current amount owed on the account and your credit limit.
Monthly charges
The Monthly charges card displays your recurring monthly cost and indicates whether automatic debit and automatic top-up are enabled.
It also displays the date of your next invoice.
Numbers
The Numbers card displays the total number of phone numbers assigned to your account.
It also provides a breakdown of how those numbers are registered and displays the number of channels in use.
Calls this period
The Calls this period card displays information about calls made during the current billing period, including:
Total number of calls
Billing period dates
Total talk time
Charges applied to calls
Plan information
The Plan section displays information about your current plan, including:
Current plan name
Renewal date
Number of days remaining before renewal
Call types included in the plan
Usage against applicable limits
Current channel usage
A link to the Acceptable Use Policy is also provided for reference.
Quick actions
The Quick actions panel on the right-hand side of the page provides shortcuts to frequently used tasks.
Available actions include:
Add credit
Order a number
Invite a user
Port a number
Provision a device
Download call detail records
Navigation menu
The navigation menu on the left-hand side of the screen provides access to the main sections of your account.
These include:
Overview
Numbers
Billing
Plan & Usage
Users
A separate group contains additional management options, including:
Calls
Devices
Porting
Other account tools
Select an item from the navigation menu to open the corresponding section of your account.
