Features

Call Management

Route your calls according to set times
Get advanced call routing capabilities and a wide range of options for your business.
Sign up now

Features

Call Management

Route your calls according to set times

Get advanced call routing capabilities and a wide range of options for your business.

Sign up now

What is Time Of Day Call Routing?

Direct calls to the right teams or staff automatically based on time of day with SIPcity's Cloud PBX. Easily set up time-based routing to forward morning calls to the East Coast office and afternoon calls to the West Coast team. Or route to sales during weekdays and to an after-hours queue on nights and weekends - all without manual changes. Time of day call routing ensures calls are seamlessly handled by the appropriate resources 24/7. Configure intelligent time-based call flows in a snap from SIPcity's Cloud PBX Switchboard.

What are the benefits of time day call routing?

  • Optimised Communications: This feature ensures that calls are directed where they can be best handled, based on your business hours and availability, improving efficiency and customer satisfaction.
  • Flexibility: You have complete control over call routing, allowing you to adapt to changes in your schedule, availability, or staffing.
  • Improved Customer Experience: Callers will be kept on the line when your business is closed. Instead, they'll be directed to an appropriate alternative, such as voicemail or an answering service.
  • Professional Image: With Time of Day Call Routing, your business appears organised and responsive, enhancing your professional image and customer trust.

Keep uncovering the myriad layers of functionality SIPcity has to offer, unveiling a realm of features crafted to enhance your experience.

What is Time Of Day Call Routing?

Direct calls to the right teams or staff automatically based on time of day with SIPcity's Cloud PBX. Easily set up time-based routing to forward morning calls to the East Coast office and afternoon calls to the West Coast team. Or route to sales during weekdays and to an after-hours queue on nights and weekends - all without manual changes. Time of day call routing ensures calls are seamlessly handled by the appropriate resources 24/7. Configure intelligent time-based call flows in a snap from SIPcity's Cloud PBX Switchboard.

What are the benefits of time day call routing?

  • Optimised Communications: This feature ensures that calls are directed where they can be best handled, based on your business hours and availability, improving efficiency and customer satisfaction.
  • Flexibility: You have complete control over call routing, allowing you to adapt to changes in your schedule, availability, or staffing.
  • Improved Customer Experience: Callers will be kept on the line when your business is closed. Instead, they'll be directed to an appropriate alternative, such as voicemail or an answering service.
  • Professional Image: With Time of Day Call Routing, your business appears organised and responsive, enhancing your professional image and customer trust.

Keep uncovering the myriad layers of functionality SIPcity has to offer, unveiling a realm of features crafted to enhance your experience.

Free Trial

There's a SIPcity plan for you. Try it for free!

This and many more Cloud PBX features are available with a SIPcity plan.
Get in touch with us today and one of our sales specialists will reach out to you.

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Free Trial Offer: Available exclusively for Australian businesses. Please use your business email address to apply. Public email domains (e.g., Gmail, Outlook) are not accepted.