Features

Music on Hold

Set Up Hold Music for your business call queue
Play relaxing music and customised hold messages to improve customer experience.
Sign up now

Features

Music on Hold

Set Up Hold Music for your business call queue

Play relaxing music and customised hold messages to improve customer experience.

Sign up now

What is Music on Hold?

Music on hold refers to the audio content played to callers when placed on hold during a phone call. When a caller is put on hold, instead of complete silence, music is played to create a more pleasant and engaging experience.

Benefits of Music on Hold

  • Enhanced Caller Experience: A catchy tune can transform the mundane act of waiting into a pleasurable experience, increasing caller satisfaction.
  • Brand Reinforcement: The music you choose can reflect your brand's personality and values, subtly reminding your callers about what you stand for.
  • Professionalism: A well-managed hold experience can project a professional image, enhancing your credibility in the eyes of your callers.
  • Reduced Caller Abandonment: Engaging music can make the wait seem shorter, reducing the chances of callers hanging up due to frustration.

Keep uncovering the myriad layers of functionality SIPcity has to offer, unveiling a realm of features crafted to enhance your experience.

What is Music on Hold?

Music on hold refers to the audio content played to callers when placed on hold during a phone call. When a caller is put on hold, instead of complete silence, music is played to create a more pleasant and engaging experience.

Benefits of Music on Hold

  • Enhanced Caller Experience: A catchy tune can transform the mundane act of waiting into a pleasurable experience, increasing caller satisfaction.
  • Brand Reinforcement: The music you choose can reflect your brand's personality and values, subtly reminding your callers about what you stand for.
  • Professionalism: A well-managed hold experience can project a professional image, enhancing your credibility in the eyes of your callers.
  • Reduced Caller Abandonment: Engaging music can make the wait seem shorter, reducing the chances of callers hanging up due to frustration.

Keep uncovering the myriad layers of functionality SIPcity has to offer, unveiling a realm of features crafted to enhance your experience.

Free Trial

There's a SIPcity plan for you. Try it for free!

This and many more Cloud PBX features are available with a SIPcity plan.
Get in touch with us today and one of our sales specialists will reach out to you.

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Free Trial Offer: Available exclusively for Australian businesses. Please use your business email address to apply. Public email domains (e.g., Gmail, Outlook) are not accepted.