Features

Music on Hold

Set Up Hold Music for your business call queue
Play relaxing music and customised hold messages to improve customer experience.
Sign up now

Features

Music on Hold

Set Up Hold Music for your business call queue

Play relaxing music and customised hold messages to improve customer experience.

Sign up now

What is Music on Hold?

Engage callers on hold with customised Music on Hold from SIPcity's Cloud PBX. Easily upload your own audio files through the online Switchboard like relaxing background tunes or handy messages. Keep customers attentive with enjoyable jams or useful tips instead of repetitive beeps. No need for extra gear or tricky setups. SIPcity makes enhancing your on-hold experience simple as. Refresh stale hold music and delight callers with engaging audio content while they wait. Callers will appreciate the effort to keep them entertained while on hold.

Benefits of Music on Hold

  • Enhances Caller Experience: Callers listen to engaging music or messages instead of silence, making their wait feel shorter and less tedious.
  • Boosts Professionalism: Music On Hold can significantly enhance your professional image. It shows that you care about the little details and are committed to providing a superior customer experience.
  • Reduces Call Abandonment: Engaging Music can make the wait time seem shorter, reducing the chances of callers hanging up out of frustration. This can improve call retention and overall customer satisfaction.
  • Reflects Your Brand Personality: You get to choose the music that best aligns with your brand, allowing you to create a unique and memorable auditory experience for your callers.

Keep uncovering the myriad layers of functionality SIPcity has to offer, unveiling a realm of features crafted to enhance your experience.

What is Music on Hold?

Engage callers on hold with customised Music on Hold from SIPcity's Cloud PBX. Easily upload your own audio files through the online Switchboard like relaxing background tunes or handy messages. Keep customers attentive with enjoyable jams or useful tips instead of repetitive beeps. No need for extra gear or tricky setups. SIPcity makes enhancing your on-hold experience simple as. Refresh stale hold music and delight callers with engaging audio content while they wait. Callers will appreciate the effort to keep them entertained while on hold.

Benefits of Music on Hold

  • Enhances Caller Experience: Callers listen to engaging music or messages instead of silence, making their wait feel shorter and less tedious.
  • Boosts Professionalism: Music On Hold can significantly enhance your professional image. It shows that you care about the little details and are committed to providing a superior customer experience.
  • Reduces Call Abandonment: Engaging Music can make the wait time seem shorter, reducing the chances of callers hanging up out of frustration. This can improve call retention and overall customer satisfaction.
  • Reflects Your Brand Personality: You get to choose the music that best aligns with your brand, allowing you to create a unique and memorable auditory experience for your callers.

Keep uncovering the myriad layers of functionality SIPcity has to offer, unveiling a realm of features crafted to enhance your experience.

Free Trial

There's a SIPcity plan for you. Try it for free!

This and many more Cloud PBX features are available with a SIPcity plan.
Get in touch with us today and one of our sales specialists will reach out to you.

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Free Trial Offer: Available exclusively for Australian businesses. Please use your business email address to apply. Public email domains (e.g., Gmail, Outlook) are not accepted.