Number Porting

Already have a great phone number? Easily transfer it to SIPcity for free!

Get all the benefits of SIPcity's phone system without changing the number your customers already know.

What is Number Porting?

Number porting lets you keep your existing business phone number when you switch to SIPcity. Simply complete an online porting form and the SIPcity team handles the behind-the-scenes process so you maintain brand consistency for customers. There is no downtime or disruption to your communications. Number porting enables a smooth business phone transition, maintaining your current number without reprinting materials or updating contacts.

The benefits of porting a phone number

  • Keeping your existing number maintains continuity for your customers. They can reach you at the same number they've always used, which helps to build trust and familiarity.
  • With number porting, you avoid the costs associated with updating your phone number on business cards, signage, websites, and other marketing materials.
  • Access to Advanced Features: Once your number is ported to SIPcity, you gain access to all our features, including Auto Attendant, Call Forwarding, Voicemail to Email, and many more.
  • Go virtual and take your existing phone system to the cloud.

Keep uncovering the myriad layers of functionality our app has to offer, unveiling a realm of features crafted to enhance your experience.

Resources

Setup your Outbound calls

It’s easy to manage your outbound call settings from anywhere. SIPcity Cloud PBX is quick to set up Caller ID and Privacy as well as setting PIN codes for restricting calls.

Edit settings for calls you make

The features available in a fixed wire PBX are now available online so you can make the changes yourself without the need to call in an expensive engineer or consultant. Using simple and easy to use web based tools you can configure your outbound call settings yourself.

Add numbers to your account

Add phone and fax numbers to your account easily from inside your account. You select the region for the numbers and they are available straight away for you to set up with the Cloud PBX Australia features. You can contact us to add 100 number blocks or special 1300 or 1800 numbers to your account.

View your call records

Every call that is made, whether it’s inbound or outbound is logged in the Call Data Records (CDR). You can view this information online or you can export this as a *.csv file to create your own reports.

You’re in control with your Cloud PBX

Check your Cloud PBX account any time, from anywhere, to see how your business is communicating. You can quickly check your balance, add credit to your account, configure auto top-ups, view your bills and change your plan.

Free Trial

There's a SIPcity plan for you. Try it for free!

This and many more Cloud PBX features are available with a SIPcity plan.
Get in touch with us today and one of our sales specialists will reach out to you.

Free Trial Offer: Available exclusively for Australian businesses. Please use your business email address to apply. Public email domains (e.g., Gmail, Outlook) are not accepted.