Play relaxing music and customised hold messages to improve customer experience.
Engage callers on hold with customised Music on Hold from SIPcity's Cloud PBX. Easily upload your own audio files through the online Switchboard like relaxing background tunes or handy messages. Keep customers attentive with enjoyable jams or useful tips instead of repetitive beeps. No need for extra gear or tricky setups. SIPcity makes enhancing your on-hold experience simple as. Refresh stale hold music and delight callers with engaging audio content while they wait. Callers will appreciate the effort to keep them entertained while on hold.
Keep uncovering the myriad layers of functionality our app has to offer, unveiling a realm of features crafted to enhance your experience.
It’s easy to manage your outbound call settings from anywhere. SIPcity Cloud PBX is quick to set up Caller ID and Privacy as well as setting PIN codes for restricting calls.
The features available in a fixed wire PBX are now available online so you can make the changes yourself without the need to call in an expensive engineer or consultant. Using simple and easy to use web based tools you can configure your outbound call settings yourself.
Check your Cloud PBX account any time, from anywhere, to see how your business is communicating. You can quickly check your balance, add credit to your account, configure auto top-ups, view your bills and change your plan.
This and many more Cloud PBX features are available with a SIPcity plan. Get in touch with us today and one of our sales specialists will reach out to you.
