Greetings

Professionally Recorded Phone Greetings and Voicemail Greetings

Establish your brand and build credibility with your callers and customers.

What is a Call Greeting?

Call Greetings and Welcome Greetings add a personal touch to your business calls. It plays a pre-recorded message or greeting when customers connect with your business phone line This greeting can be customised to reflect your unique business personality and needs.

Benefits of Call Greetings

  • Make every caller feel welcomed from the moment they reach your business. A custom greeting with a friendly, genuine introduction provides the perfect opportunity to strengthen connections.
  • Professional Touch: A well-crafted greeting can project a professional image of your business, creating a positive first impression that sets the stage for the rest of the call.
  • Brand Reminder: Think of your greeting as an audio logo, reinforcing your brand identity with every call.
  • Information Sharing: Your greeting isn't just about hellos; it can also convey essential information, such as business hours or ongoing promotions, adding another dimension to your customer service.

Keep uncovering the myriad layers of functionality our app has to offer, unveiling a realm of features crafted to enhance your experience.

Resources

Setup your Outbound calls

It’s easy to manage your outbound call settings from anywhere. SIPcity Cloud PBX is quick to set up Caller ID and Privacy as well as setting PIN codes for restricting calls.

Edit settings for calls you make

The features available in a fixed wire PBX are now available online so you can make the changes yourself without the need to call in an expensive engineer or consultant. Using simple and easy to use web based tools you can configure your outbound call settings yourself.

Add numbers to your account

Add phone and fax numbers to your account easily from inside your account. You select the region for the numbers and they are available straight away for you to set up with the Cloud PBX Australia features. You can contact us to add 100 number blocks or special 1300 or 1800 numbers to your account.

View your call records

Every call that is made, whether it’s inbound or outbound is logged in the Call Data Records (CDR). You can view this information online or you can export this as a *.csv file to create your own reports.

You’re in control with your Cloud PBX

Check your Cloud PBX account any time, from anywhere, to see how your business is communicating. You can quickly check your balance, add credit to your account, configure auto top-ups, view your bills and change your plan.

Free Trial

There's a SIPcity plan for you. Try it for free!

This and many more Cloud PBX features are available with a SIPcity plan.
Get in touch with us today and one of our sales specialists will reach out to you.

Free Trial Offer: Available exclusively for Australian businesses. Please use your business email address to apply. Public email domains (e.g., Gmail, Outlook) are not accepted.