Features

Call Details

Keep track of your business calls
Gain comprehensive insights into your business communication by utilizing the extensive call-tracking metrics from SIPcity.
Sign up now

Features

Call Details

Keep track of your business calls

Gain comprehensive insights into your business communication by utilizing the extensive call-tracking metrics from SIPcity.

Sign up now

What is in the Call Details (CDR)?

Call details refer to the specific information captured and recorded about each business phone call that has been made. These details provide a comprehensive record of various aspects of the call, including its duration, participants, timestamps, call quality, and other relevant data. Call details are stored in call logs or call detail records (CDRs) for future reference, analysis, and reporting purposes.

What do I see in the CDR?

  • Keep an eye on business performance metrics with detailed numbers on call activity.
  • Quickly locate calls from the advanced search feature and gain access to call recordings and audio transcripts.
  • Easily check for missed calls or hang-ups that you should respond to.
  • The Call Details feature offers an organised, easy-to-understand log that can be exported in CSV format.

Keep uncovering the myriad layers of functionality SIPcity has to offer, unveiling a realm of features crafted to enhance your experience.

What is in the Call Details (CDR)?

Call details refer to the specific information captured and recorded about each business phone call that has been made. These details provide a comprehensive record of various aspects of the call, including its duration, participants, timestamps, call quality, and other relevant data. Call details are stored in call logs or call detail records (CDRs) for future reference, analysis, and reporting purposes.

What do I see in the CDR?

  • Keep an eye on business performance metrics with detailed numbers on call activity.
  • Quickly locate calls from the advanced search feature and gain access to call recordings and audio transcripts.
  • Easily check for missed calls or hang-ups that you should respond to.
  • The Call Details feature offers an organised, easy-to-understand log that can be exported in CSV format.

Keep uncovering the myriad layers of functionality SIPcity has to offer, unveiling a realm of features crafted to enhance your experience.