Features

Call Management

Call Screening
Take complete control of your phone accessibility through call screening, allowing you to accept, decline, or block specific numbers while directing others straight to voicemail.
Sign up now

Features

Call Management

Call Screening

Take complete control of your phone accessibility through call screening, allowing you to accept, decline, or block specific numbers while directing others straight to voicemail.

Sign up now

What is Call Screening?

Want to identify callers before you answer? With SIPcity's Call Screening, enable it and any incoming calls will hear "Hello, please say your name" when they ring through. Callers state their name, then you receive their introduction so you can decide whether to accept or reject the call. It's a useful way to filter out unwanted sales calls or gain insights on who is calling prior to answering. You can apply Call Screening to all inbound calls or just private numbers. Using SIPcity's Cloud PBX, it's easy to screen calls and only speak with contacts you wish. Know who's calling before you pick up with SIPcity's Call Screening.

Benefits of screening inbound calls:

  • Caller ID information displays before the incoming call ever connects, giving you some reference to decide how you want to respond to the call. You can answer it, decline it, or send it directly to voicemail.
  • Filter unwanted calls - by disallowing anonymous callers you remove the need to answer unwanted calls that waste your time.
  • Personalises service - because you know who is calling or what queue they are calling in to, you can personalise the service you're offering.
  • Reduces robo-calls - with so many bad actors trying to reach you and target you with "unbelieveable offers", you can eliminate these by requesting they say their name - robodialers can't do this!

Keep uncovering the myriad layers of functionality SIPcity has to offer, unveiling a realm of features crafted to enhance your experience.

What is Call Screening?

Want to identify callers before you answer? With SIPcity's Call Screening, enable it and any incoming calls will hear "Hello, please say your name" when they ring through. Callers state their name, then you receive their introduction so you can decide whether to accept or reject the call. It's a useful way to filter out unwanted sales calls or gain insights on who is calling prior to answering. You can apply Call Screening to all inbound calls or just private numbers. Using SIPcity's Cloud PBX, it's easy to screen calls and only speak with contacts you wish. Know who's calling before you pick up with SIPcity's Call Screening.

Benefits of screening inbound calls:

  • Caller ID information displays before the incoming call ever connects, giving you some reference to decide how you want to respond to the call. You can answer it, decline it, or send it directly to voicemail.
  • Filter unwanted calls - by disallowing anonymous callers you remove the need to answer unwanted calls that waste your time.
  • Personalises service - because you know who is calling or what queue they are calling in to, you can personalise the service you're offering.
  • Reduces robo-calls - with so many bad actors trying to reach you and target you with "unbelieveable offers", you can eliminate these by requesting they say their name - robodialers can't do this!

Keep uncovering the myriad layers of functionality SIPcity has to offer, unveiling a realm of features crafted to enhance your experience.

Free Trial

There's a SIPcity plan for you. Try it for free!

This and many more Cloud PBX features are available with a SIPcity plan.
Get in touch with us today and one of our sales specialists will reach out to you.

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