Set up your Call Queue with a policy that gives your agents flexibility to manage the inbound calls.
Don't leave callers hanging! With SIPcity's call queues, your customers never experience a busy signal again. Calls smoothly enter a waiting line with your choice of music or informative messages. Even when all agents are busy, callers remain happy until someone can answer. Call queues evenly spread the workload and deliver exceptional service for an efficient team. SIPcity's hosted VoIP makes call queues a breeze to manage right through your online dashboard. With SIPcity, queues keep your callers smiling and your agents cruising.
Keep uncovering the myriad layers of functionality our app has to offer, unveiling a realm of features crafted to enhance your experience.
It’s easy to manage your outbound call settings from anywhere. SIPcity Cloud PBX is quick to set up Caller ID and Privacy as well as setting PIN codes for restricting calls.
The features available in a fixed wire PBX are now available online so you can make the changes yourself without the need to call in an expensive engineer or consultant. Using simple and easy to use web based tools you can configure your outbound call settings yourself.
Check your Cloud PBX account any time, from anywhere, to see how your business is communicating. You can quickly check your balance, add credit to your account, configure auto top-ups, view your bills and change your plan.
This and many more Cloud PBX features are available with a SIPcity plan. Get in touch with us today and one of our sales specialists will reach out to you.
