Take multiple calls at the same time
Make sure your customers never hear a busy signal with simultaneous call handling from SIPcity.
Simultaneous call handling is managed using various features in the SIPcity Cloud PBX like Call Queueing, Simultaneous Ring and Hunt Groups. Route the calls to the next available forwarding number when they reach a line that’s currently busy or not answering. With simultaneous call handling, instead of getting a busy signal, the customer hears the standard ringtone so they stay on the line – and so that your team doesn’t miss their call. Manage high call volume more efficiently.
Keep uncovering the myriad layers of functionality our app has to offer, unveiling a realm of features crafted to enhance your experience.
It’s easy to manage your outbound call settings from anywhere. SIPcity Cloud PBX is quick to set up Caller ID and Privacy as well as setting PIN codes for restricting calls.
The features available in a fixed wire PBX are now available online so you can make the changes yourself without the need to call in an expensive engineer or consultant. Using simple and easy to use web based tools you can configure your outbound call settings yourself.
Check your Cloud PBX account any time, from anywhere, to see how your business is communicating. You can quickly check your balance, add credit to your account, configure auto top-ups, view your bills and change your plan.
This and many more Cloud PBX features are available with a SIPcity plan. Get in touch with us today and one of our sales specialists will reach out to you.
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