Features

Call Management

Take multiple calls at the same time
Make sure your customers never hear a busy signal with simultaneous call handling from SIPcity.
Sign up now

Features

Call Management

Take multiple calls at the same time

Make sure your customers never hear a busy signal with simultaneous call handling from SIPcity.

Sign up now

What is simultaneous call handling?

Simultaneous call handling is managed using various features in the SIPcity Cloud PBX like Call Queueing, Simultaneous Ring and Hunt Groups. Route the calls to the next available forwarding number when they reach a line that’s currently busy or not answering. With simultaneous call handling, instead of getting a busy signal, the customer hears the standard ringtone so they stay on the line – and so that your team doesn’t miss their call. Manage high call volume more efficiently.

Why use SIPcity's Cloud PBX for call handling?

  • Handle every customer call, even in situations of high call volume, without missing any important inquiries or concerns.
  • Make your business sound more professional by removing busy signals, ensuring a seamless and uninterrupted customer calling experience.
  • Use the Switchboard to set up a Call Flow Priority that is tailored to the needs of your business and your customers. Change this whenever and however you want.
  • Never miss a call and ensure customers reach the right department and the right person.

Keep uncovering the myriad layers of functionality SIPcity has to offer, unveiling a realm of features crafted to enhance your experience.

What is simultaneous call handling?

Simultaneous call handling is managed using various features in the SIPcity Cloud PBX like Call Queueing, Simultaneous Ring and Hunt Groups. Route the calls to the next available forwarding number when they reach a line that’s currently busy or not answering. With simultaneous call handling, instead of getting a busy signal, the customer hears the standard ringtone so they stay on the line – and so that your team doesn’t miss their call. Manage high call volume more efficiently.

Why use SIPcity's Cloud PBX for call handling?

  • Handle every customer call, even in situations of high call volume, without missing any important inquiries or concerns.
  • Make your business sound more professional by removing busy signals, ensuring a seamless and uninterrupted customer calling experience.
  • Use the Switchboard to set up a Call Flow Priority that is tailored to the needs of your business and your customers. Change this whenever and however you want.
  • Never miss a call and ensure customers reach the right department and the right person.

Keep uncovering the myriad layers of functionality SIPcity has to offer, unveiling a realm of features crafted to enhance your experience.

Free Trial

There's a SIPcity plan for you. Try it for free!

This and many more Cloud PBX features are available with a SIPcity plan.
Get in touch with us today and one of our sales specialists will reach out to you.

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Free Trial Offer: Available exclusively for Australian businesses. Please use your business email address to apply. Public email domains (e.g., Gmail, Outlook) are not accepted.