Phone Extensions

Virtual phone extensions for your small business

Appear bigger and more established with virtual phone extensions from SIPcity.

What is Phone Extensions?

Want to give everyone their own direct number? With SIPcity Cloud PBX, you can set up unique phone extensions like 101, 202, 303 and so on. Extensions are like internal shortcuts that bypass the main number so callers can dial folks directly. Just pick a numeric extension for each person or team and set it up in two ticks through your online Switchboard. Now anyone can ring John on 201 or sales on 301 anytime. No need to remember long phone numbers! Extensions make it dead easy for customers and staffers to dial direct. Sort your org-wide speed dial with SIPcity extensions.

Benefits of Business Phone Extentions

  • Make your business look more established with extensions for separate departments, even if they all forward back to you.
  • Sound more professional by automatically answering calls with useful info about your business.
  • Distribute calls evenly to team members or to the next available with customisable call routing extensions.
  • Enable your employees to customise their extensions with their own voicemail and call forwarding rules.

Keep uncovering the myriad layers of functionality our app has to offer, unveiling a realm of features crafted to enhance your experience.

Resources

Setup your Outbound calls

It’s easy to manage your outbound call settings from anywhere. SIPcity Cloud PBX is quick to set up Caller ID and Privacy as well as setting PIN codes for restricting calls.

Edit settings for calls you make

The features available in a fixed wire PBX are now available online so you can make the changes yourself without the need to call in an expensive engineer or consultant. Using simple and easy to use web based tools you can configure your outbound call settings yourself.

Add numbers to your account

Add phone and fax numbers to your account easily from inside your account. You select the region for the numbers and they are available straight away for you to set up with the Cloud PBX Australia features. You can contact us to add 100 number blocks or special 1300 or 1800 numbers to your account.

View your call records

Every call that is made, whether it’s inbound or outbound is logged in the Call Data Records (CDR). You can view this information online or you can export this as a *.csv file to create your own reports.

You’re in control with your Cloud PBX

Check your Cloud PBX account any time, from anywhere, to see how your business is communicating. You can quickly check your balance, add credit to your account, configure auto top-ups, view your bills and change your plan.

Free Trial

There's a SIPcity plan for you. Try it for free!

This and many more Cloud PBX features are available with a SIPcity plan.
Get in touch with us today and one of our sales specialists will reach out to you.

Free Trial Offer: Available exclusively for Australian businesses. Please use your business email address to apply. Public email domains (e.g., Gmail, Outlook) are not accepted.