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The Future of UCaaS in Australia: Are You Ready? Unified Communications as a Service (UCaaS) is a game-changer for businesses worldwide, and here we’ll take a look at the future
The Future of Business Communication – Why Australian Businesses Need VoIP Phones In today’s fast-paced and competitive business world, Australian small and medium enterprises (SMEs) must stay ahead by embracing
Call queuing allows incoming calls to be placed in a queue and held until someone is free to handle the call. It is essential for businesses that receive a large
What is the difference between non-fixed VoIP and Fixed VoIP Services? Voice over Internet Protocol (VoIP) is a technology that enables voice calls to be transmitted over the internet. There
Unified Communications as a Service (UCaaS), Voice over Internet Protocol (VoIP), and Communications Platform as a Service (CPaaS) are all cloud-based communication solutions. While they share similarities, they have differences
Introduction to Call Forwarding Call Forwarding is one of our network’s most popular features and it’s FREE. Typical use cases are out of the office, travelling between work and home,
The Internet and its role in VoIP Hacking If nothing else, Edward Snowden taught us to lock our doors, that no internet systems by default are secure, and importantly there are
A Slow Start to the Cloud Hosted PBX in Australia The move to Cloud-based telecommunications in Australia has been coming for a long time, well before the roll-out of NBN
Having an easy way for your customer to reach you is essential for companies of every size, regardless of industry. Almost every organisation in Australia uses a national inbound phone
SIP Telephony More and more companies are responding to developments in the enterprise communications market and are migrating to SIP trunking services like SIP trunking provider SIPcity. They are realising
