We’re sorry to hear that you are making changes to your account.
To cancel services or your account, you will need to complete the form below.
Get in touch
We’d like to make sure that our service has met your needs before you proceed to cancel your account. Feel free to get in touch with our team to chat about options.
Returning Equipment
You will need to return any equipment, including routers and IP handsets to us. Get in touch with us and we’ll confirm details with you.
Cancellation Timeframe
Your account can be cancelled at the end of the billing anniversary or immediately. ADSL service cancellations depend upon how much notice you have given.