Business Phone System

AI Voice Agent Adoption: Are We Ready?

Will customers embrace AI voice agents? It all comes down to execution. From Australian accents to privacy and seamless handovers, here’s what builds trust, and what drives callers away.

NDIS communications compliance

SIPcity and My Care CRM deliver integrated, audit-ready communications for NDIS providers, replacing personal phones with secure, Australian-hosted calling and messaging that simplifies compliance and strengthens participant record-keeping.

Simple business phone system for Australia in 2026

Simple Business Telecom System: Good vs New in 2026

Australian businesses don’t want complexity, they want phones that work. Learn why mastering reliable telecom fundamentals matters more than chasing innovation—and how “good” and “new” can finally coexist.

SIPcity vs GoTo Connect: Australian Business Guide

A risk-focused comparison covering data sovereignty, compliance, pricing predictability, support quality, and performance, helping Australian leaders choose control over offshore complexity.

Virtual Faxing Australia: Why Fax Lives in 2025

Virtual faxing isn’t dead. Learn why healthcare, legal, and regulated Australian businesses still depend on fax, and why inbound-only solutions fall short of real business needs.

Telstra DOT Alternative

Telstra DOT is no longer available. Discover how Australian businesses can replace bundled voice services with SIPcity’s specialist, reliable business phone solutions and support that actually cares.

AirCall alternative Australia

Many Australian businesses experience poor call quality and high costs with Aircall. Learn why SIPcity is the preferred Aircall alternative, delivering better performance, great support, and over 75% cost savings.

Telstra TIPT Alternative

For Australian businesses with 50–500 staff, Telstra TIPT can mean unnecessary complexity. Learn how SIPcity delivers a simpler, more advanced Telstra TIPT alternative with built-in AI.