Configure Your Virtual Fax (vFax)

Control who can send and receive faxes on your virtual fax number.

Set up who can receive faxes

  1. Log in to your account.
  2. Go to Switchboard.
  3. Select your fax number.
  4. Go to Fax Settings > Who Can Receive.
  5. Select your preferred option for Who can receive:
    • Account authorised email only
    • Additional emails only
    • Both account authorised email and additional emails
  6. If you selected additional emails, enter the email addresses where you want to receive faxes. Put each email address on a new line.
  7. Select the Accepted format for received faxes: PDF, JPEG, Postscript, or TIFF.
  8. Click Save to update.

WhoCanSend

Set up who can send faxes

  1. Log in to your account.
  2. Go to Switchboard.
  3. Select your fax number.
  4. Go to Fax Settings > Who Can Send.
  5. Select an Attempt time for failed transmissions.
  6. Select an Attempt Frequency for retry attempts.
  7. Optionally, enter a default subject line for outgoing faxes.
  8. Click Save to update.

WhoCanRecieve