Manage your account’s payment and billing settings, including auto top-up and notifications.
Auto top-up settings
Automatically top up your account when your balance drops below a set threshold. At the end of each billing month, your account is topped up to your nominated level.
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Log in to your account.
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Go to Billing > Payment Settings.
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Enable Auto top-up my account when my balance drops below the balance threshold.
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Set the following:
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Balance Threshold: When your account drops below this amount, auto top-up occurs.
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Top-up Amount: The amount your account is topped up to.
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Maximum per week: Your weekly spend limit. Set to $0.00 for unlimited weekly spending.
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Click Save.
Notification settings
Receive an email when your account balance falls below a set amount.
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Log in to your account.
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Go to Billing > Payment Settings.
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Enable Send me an email when my balance falls below a set amount.
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Set your Low Balance amount. You’ll receive an email notification when your account drops below this.
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Click Save.
Auto debit
Set your credit card to be automatically charged for monthly plans, services, and automatic top-ups.
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Log in to your account.
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Go to Billing > Payment Settings.
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Enable Debit my credit card each month for my monthly plan and services.
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Click Save.