Feature Shortcodes

A quick-reference list of star codes to activate or manage features from any phone.

Many short codes such as Do Not Disturb and Call Forward are now standard soft-key features on most handsets. However, codes for operations like blind and attended transfer, along with advanced Do Not Disturb privacy options, remain useful additions for managing your calls.

Note: Where you see ‘xxx’ below, replace it with the number you want to use.

Popular short codes

*55

Access voicemail portal.

*88

Group pickup.

##

Perform a blind transfer to another number (if not disabled).

#0

Perform an attended transfer to another number (if not disabled).

Voicemail

*55

Access voicemail portal.

*99

Voicemail portal menus.

*44xxx

Forward a call to another extension’s voicemail. For example, type *44101 to forward the call to extension 101’s voicemail.

*54X

Set voicemail diversion timer from 0–9 seconds.

*54XX

Set voicemail diversion timer from 10–99 seconds.

*58

Record a voicemail greeting for unavailable calls.

*59

Record a voicemail greeting for busy calls.

Call forwarding and Locate Me

*72xxx

Activate Call Forward Always.

*73

Deactivate Call Forward Always.

*92xxx

Activate Call Forward No Answer.

*93

Deactivate Call Forward No Answer.

*90xxx

Activate Call Forward on Busy.

*91

Deactivate Call Forward on Busy.

*561xxx

Enable and set Locate Me number 1.

*571

Deactivate Locate Me number 1.

*562xxx

Enable and set Locate Me number 2.

*572

Deactivate Locate Me number 2.

*563xxx

Enable and set Locate Me number 3.

*573

Deactivate Locate Me number 3.

Do Not Disturb and privacy

*78

Activate Do Not Disturb.

*79

Deactivate Do Not Disturb.

*30

Activate Caller ID blocking.

*31

Deactivate Caller ID blocking.

*77

Activate anonymous call rejection.

*87

Deactivate anonymous call rejection.

*60xxx

Add a number to call rejection (blacklist).

*80xxx

Remove a number from call rejection (blacklist).

*65xxx

Make a call with Caller ID visible.

*67xxx

Make a call with Caller ID blocked.

*32

Activate anonymous caller screening.

*33

Activate all-callers screening.

*34

Deactivate call screening.

Auto attendant

*22

Record your auto-attendant message or menu for callers.

*23

Playback your auto-attendant message or menu.

*24

Activate the auto-attendant service on your line.

*25

Deactivate the auto-attendant service on your line.

Conferencing

*40

Activate conferencing for your number (turn into a conference room).

*41

Deactivate conferencing for your number.

*42

Access your conference room.

Group pickup

*88

Group pickup.

*89

Directed group pickup.

*89x

Directed group pickup with a specified pickup number.

Other options

*61

Activate Call Waiting.

*81

Deactivate Call Waiting.

*69

Call Return (call back your last caller).

*66

Last Number Redial.

*51

Who called me last?

*37xxx

Set authorisation PIN code.

*37

Remove authorisation PIN code (no digits after *37).

*74x

Programme Speed Dial 8 (x can be 2–9).

*52

Toggle to activate or deactivate SIPcity voicemail system.

*54n

Set call diversion timer where ‘n’ is the number of seconds.

*56[1-3]X

Activate Simultaneous Ring number.

*57[1-3]X

Deactivate Simultaneous Ring number.

Feature codes during a call

##

Perform a blind transfer to another number (if not disabled).

#0

Perform an attended transfer to another number (if not disabled).

*1

Start or stop manual call recording (if not disabled).

*0

Disconnect from a call.