SIPcity Microsoft Teams Direct Routing

Why SIPcity is the Optimal Partner for Microsoft Teams Direct Routing

For Australian businesses adopting Microsoft 365, integrating telephony into Teams unlocks major productivity and collaboration benefits. However, delivering enterprise-grade voice requires partnering with the right telecom provider. That’s where SIPcity shines and why SIPcity is the Optimal Partner for Microsoft Teams Direct Routing.

As a leading cloud communications company, SIPcity offers an unbeatable solution for Direct Routing on Microsoft Teams. Here’s why you should choose SIPcity as your integration partner.

Seamless Microsoft Teams Direct Routing Integration

SIPcity’s robust hosted PBX platform is fully compatible with Microsoft Teams Direct Routing. Therefore, this enables genuinely seamless calling integration without complexity.

Once connected, you can use Teams to make and receive calls via your existing business phone numbers. All the while leveraging SIPcity’s full suite of advanced call-handling features like:

• Auto attendants and interactive voice response to professionally greet callers
• Hunt groups and Call Queues to distribute calls across teams
• Call recording and logging for quality assurance
• Call recording transcription to text
• Voicemail to email
• Fraud protection to block malicious calls
• Conferencing bridges for collaboration
• And much more

This integration delivers a unified communications experience not possible within Teams alone. Essentially, SIPcity fills the gaps with enterprise-grade capabilities that supercharge your MS Teams rollout.

Crystal-Clear Call Quality

With SIPcity, your users will enjoy HD voice quality on every call. What’s more, our geographically redundant voice network provides outstanding reliability and audio clarity.

You can use the Teams app on desktops with headsets or deploy Teams-certified IP phones for total flexibility. Not to mention, SIPcity offers a wide range of Yealink desk phones optimised for Microsoft Teams with large colour displays and one-touch access to Teams collaboration features.

Combining our crystal-clear voice platform with Microsoft’s leading software will make your teams sound professional in every customer conversation.

Affordable Pricing – More Value for Your Investment

SIPcity offers simple per-user pricing with no hidden fees. You’ll benefit from competitive rates and the power to scale up or down as your headcount changes.

Moreover, with month-to-month contracts, there’s no long-term lock-in – just exceptional value for your Microsoft licensing spend. Annual plans are available also, giving deep discounts when paid in advance. SIPcity maximises your ROI on technologies like Teams, so you can redirect budgets towards core business needs.

Local Customer Service and Support

Since 2010 and with staff across Australia, SIPcity has provided personalised assistance from sign-up through implementation and beyond. Our experienced team has deep expertise to ensure flawless setup and optimisation.

Ongoing Australian-based customer service provides peace of mind that help is there when needed. You’ll also enjoy access to extensive training resources and video tutorials to help your users adopt our platform.

You’ll benefit from enhanced agility, responsiveness, and tailored guidance by partnering with a dedicated local provider like SIPcity.

The SIPcity Difference for Microsoft Teams Direct Routing

For Australian organisations looking to transform their communications, SIPcity ticks all the boxes:

• Seamless Microsoft Teams integration
• Crystal-clear voice quality
• Affordable pricing with flexibility
• Local customer service and support

Not to mention, that’s why over 4,000 Australian businesses trust SIPcity as their cloud phone provider. Our track record demonstrates proven success in delivering hosted telecommunications solutions for Australian customers like you.

Experience the SIPcity Difference

Contact our team today to explore how SIPcity can take your Microsoft Teams rollout to the next level. And sign up for a risk-free trial to experience the benefits firsthand.

With SIPcity as your Direct Routing partner, you’ll unlock the full potential of Teams for integrated communications, collaboration and productivity. Discover why we’re Australia’s top choice for supercharging Teams with telephony.