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Customer Terms Legal

SIPcity Metro Voice Circuits

Terms and Conditions

ADSL2+
  • A SIPcity Service Schedule contains the Service Order details for the aDSL2+ service
  • Contract term is that shown in the Service Schedule
  • The Approver has the authority to act on behalf of the customer and request the Services
  • Published prices exclude installation/connection charges
  • All equipment provided by SIPcity remains the property of SIPcity
  • Connection fee is payable in advance
  • This service requires an existing phone line to connect to
  • Speed is dependant upon distance from local exchange
  • Early Termination fees apply
EFM Services
  • A SIPcity Service Schedule contains the Service Order details for the EFM circuit
  • Contract term is that shown in the Service Schedule
  • The Approver has the authority to act on behalf of the customer and request the Services
  • Published prices exclude installation/connection charges
  • Published prices exclude supply of all Customer Premise Equipment
  • All equipment provided by SIPcity remains the property of SIPcity
  • Connection fee is payable in advance
  • This service requires an existing phone line to connect to
  • Speed is dependant upon distance from local exchange
  • Early Termination fee apply

Early Termination Fees

You can end your contract early, however an early termination fee will apply. This early termination fee is pro-rated for the months remaining on your minimum term.