Cloud PBX features

Your Cloud PBX Features

Manage your inbound calls.

Each inbound call can be treated differently and it’s simple for you to set up in the Cloud PBX. Send calls to voicemail after hours or when you’re busy, set up a simultaneous ring to always call your mobile as well, or route your calls through an IVR to a queue.

Learn more about Inbound Calls >

Your own Virtual Receptionist.

Direct your calls to different areas of your business with the Cloud PBX Auto Attendant. This is your virtual receptionist. Simply create your recording and then setup the call flow, like “press 1 for sales, 2 for accounts or 0 to speak with someone in our team”. It’s so easy to do.

Learn more about Auto Attendant >

Setup a call queue.

If you have higher volumes of inbound calls you can have these queued until your agents are available. You can let callers know where they are in the queue and anticipated wait times. You have full control of how you set this up in the Cloud PBX.

Learn more about Call Queue settings >

Inbound call setup
VoIP outbound call setup

Setup your outbound calls.

Now you can manage your outbound call settings from anywhere. SIPcity Cloud PBX is quick to set up Caller ID and Privacy as well as setting PIN codes for restricting calls.

Learn more about Caller ID and Privacy >

Edit your outbound call settings easily.

The features available in a fixed wire PBX are now available online so you can make the changes yourself without the need to call in an expensive engineer or consultant.

Using simple and easy to use web based tools you can configure your outbound call settings yourself.

Learn more about outbound call settings >

See what’s happening, from anywhere.

Check your Cloud PBX account any time, from anywhere, to see how your business is communicating. You can quickly check your balance, add credit to your account, configure auto top-ups, view your bills and change your plan.

Learn more about managing your account >

View your call records.

Every call that is made, whether it’s inbound or outbound is logged in the Call Data Records (CDR). You can view this information online or you can export this as a *.csv file to create your own reports.

Learn more about call data records >

Add numbers to your account.

You can add phone and fax numbers to your account easily from inside your account. You select the region for the numbers and they are available straight away for you to set up with the Cloud PBX features. You can contact us to add 100 number blocks or special 1300 or 1800 numbers to your account.

Learn more about managing numbers >

SIP City Cloud PBX account

Advanced features included free.

There are no per user licence fees with SIPcity’s Cloud PBX. All you pay for is your VoIP calls.

High value features are available to you at any time via your Cloud PBX and all you have to do is set them up. You can configure these for your entire account or for individual numbers only.

Take advantage of the free features in the Cloud PBX today.

Music on Hold

Upload your music or messages and make being on hold interesting and fun for your callers.

Call Recording

Record individual calls or set to record all calls by default. Perfect for audio contracts and agreements.

Virtual Receptionist

Direct your callers easily through your IVR or Virtual Receptionist. Easy to configure.

Voicemail to Email

Get your voicemails sent directly to your email so you can pick up on any device, any time.

Simultaneous Ring

When you receive a call your work phone, mobile and home phone can all ring simultaneously.

Call Queuing

Route your callers to a call queue until an agent is free to take their call.

Caller Privacy

Choose whether to make anonymous calls by blocking or replacing your own Caller ID.

Presence & BLF

Enable your line so that others can monitor your line status for Presence and Busy Lamp Field functionality.

Pricing for all these Features

Absolutely Nothing!

Create your free SIPcity account.
Create your account and start using our Cloud PBX today today.