Your Cloud PBX Features
Manage your inbound calls.
Each inbound call can be treated differently and it’s simple for you to set up in the Cloud PBX. Send calls to voicemail after hours or when you’re busy, set up a simultaneous ring to always call your mobile as well, or route your calls through an IVR to a queue.
Your own Virtual Receptionist.
Direct your calls to different areas of your business with the Cloud PBX Auto Attendant. This is your virtual receptionist. Simply create your recording and then setup the call flow, like “press 1 for sales, 2 for accounts or 0 to speak with someone in our team”. It’s so easy to do.
Setup a call queue.
If you have higher volumes of inbound calls you can have these queued until your agents are available. You can let callers know where they are in the queue and anticipated wait times. You have full control of how you set this up in the Cloud PBX.
Setup your outbound calls.
Now you can manage your outbound call settings from anywhere. SIPcity Cloud PBX is quick to set up Caller ID and Privacy as well as setting PIN codes for restricting calls.
Edit your outbound call settings easily.
The features available in a fixed wire PBX are now available online so you can make the changes yourself without the need to call in an expensive engineer or consultant.
Using simple and easy to use web based tools you can configure your outbound call settings yourself.
See what’s happening, from anywhere.
Check your Cloud PBX account any time, from anywhere, to see how your business is communicating. You can quickly check your balance, add credit to your account, configure auto top-ups, view your bills and change your plan.
View your call records.
Every call that is made, whether it’s inbound or outbound is logged in the Call Data Records (CDR). You can view this information online or you can export this as a *.csv file to create your own reports.
Add numbers to your account.
You can add phone and fax numbers to your account easily from inside your account. You select the region for the numbers and they are available straight away for you to set up with the Cloud PBX features. You can contact us to add 100 number blocks or special 1300 or 1800 numbers to your account.
Advanced features included free.
There are no per user licence fees with SIPcity’s Cloud PBX. All you pay for is your VoIP calls.
High value features are available to you at any time via your Cloud PBX and all you have to do is set them up. You can configure these for your entire account or for individual numbers only.
Take advantage of the free features in the Cloud PBX today.